AgenticoAgentico Ops
WorkspaceCommand CenterAnalyticsWhatsApp IntakeNew Request
Policy agent ready
Returns, refunds, delivery, warranty

Request intake

Add a New Support Request

Capture the customer query and any known customer, order, or product references so Agentico can produce a more accurate reply.

Back to queue

How it connects

Agentico assigns the next available ticket number, saves the query in the shared queue, and uses the supplied references during the agent run.

Ticket numberAuto
Initial stateQueued
Sheet modeUpsert